Booking Policies
Arrival - Please aim to arrive 5 minutes before your scheduled appointment time with clean/makeup free eyes and lashes. Extra time spent cleaning your lashes will mean less time lashing. If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you will still be charged the full cost of service.
Cancellations/No Shows - As a courtesy, appointment reminders are sent out 72 and 24 hours either by text, email, or both. If an appointment is cancelled or rescheduled within 24 hours of your appointment, you will be charged $25 of your service as a cancellation fee. A deposit for appointments will be due at the time of booking. This is to protect your time that is set aside especially for you, as well as to protect our time which books up quickly. In turn, we promise to keep appointments on time, give you our full and undivided attention and of course, the best lash and skincare Spartanburg has to offer.
By booking an appointment with us, you understand and agree to our booking policies.